What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Non authorization of password change

    Asked by Marcia Goss  on August 13, 2015 at 07:49 AM

    I received notification my password changed.  I did not change it.  Perhaps this was set up by the person who initially established our account, Robin Armstrong.


    Please advise.


    Marcia Goss

    HR Manager, Sentinel Printing Co., Inc.

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    JotForm Support

    Answered by Kiran on August 13, 2015 at 09:30 AM

    I see that the account SentinelPrinting is registered using your email address. If you need to reset your password, you may click on Forgot password link in the login screen so that the password reset link can be sent to your password. 

    This link enables you to reset the password of your account again. Hope this information helps!