What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Account is autosuspended

    Asked by q8caesar on August 13, 2015 at 10:07 AM

    Hello , 

    i have just made a form from here and my account got suspended ??

     

    why?

     

    all the things on it about a game that does not required any password or email!

    Page URL:
    http://form.jotform.me/form/52243669660460

    account autosuspended suspended violation login credentials
  • Profile Image
    JotForm Support

    Answered by Jan on August 13, 2015 at 11:52 AM

    Your account status is autosuspended. Your form is asking sensitive information like login credentials. This is a violation of our terms of use.

    I will reactivate your account but please remove the "User ID" field or else your account will be suspended again by our phishing detector tool automatically.

    Thank you.