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File Uploads with "#" on their file name shows an XML "Access Denied" error message when downloadedAsked by BBIE on August 13, 2015 at 10:20 AM
One of our clients sends us PDF documents containing a '#' in the name...
Clicking on the link generates an XML "access denied" message and we cannot open the document.
As a workaround we contact the client to ask him to avoid that character in the name of documents, but I wonder if it is normal that a # in the name of the document makes the link to the document itself crash...
I was able to replicate the problem, it seems like files with "#" on their file name is causing an XML access denied error message.
Here's an example, I'm downloading two files, one with "#" and the other without.
I'll need to forward this to our developers to have it checked. We will update you on this thread when the problem has been resolved.
Apologies for the inconvenience.
The problem is now fixed.
Please let us know if the problem continues to persist.
We checked it. Seems to work fine now.
Many thanks for this quick fix.
I am glad to hear that it is working for you, thank you for the update and in my colleague's name, you are welcome.
Do let us know if there is anything else that we can assist you with and we would be happy to do so.