What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot create an excel report on shared forms

    Asked by REEdwards on August 13, 2015 at 11:38 AM

    I tried to create an excel report and nothing happens.  I go to reports; and it says I do not have one; then asks do I want to create a report- type? then the fields to be included; then I click on "next" nothing happens.  whats up?

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    JotForm Support

    Answered by EltonCris on August 13, 2015 at 01:22 PM

    Thanks for reporting. I was able to reproduce the problem on the shared forms but not on the forms created by you.

    I have now raised this to our developers for a resolution. You will be informed here once this is resolve.

    Thank you!

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    JotForm Support

    Answered by alp_deniz on August 15, 2015 at 11:46 PM

    Hello,

    Thank you very much bringing out this bug. It is now fixed.

    Best