Can deleted submissions be recovered?

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    zenonrental
    Asked on August 13, 2015 at 12:00 PM

    can u help me? to recover my last deleted SUBMISSION? (around 20 forms), im surprised not stored at trash... can u help me please?? thank u very muchhh T_T

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    david
    Answered on August 13, 2015 at 01:21 PM

    Hi,

    Unfortunately, once a submission has been deleted, it is completely removed from our system.  If you had email notifications for your form, you can recover your submission data through your email history:

    http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History

    Other than that though, we do not keep records of deleted submissions.

    If you have any further questions, let us know and we will be happy to help.

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    zenonrental
    Answered on August 14, 2015 at 05:34 AM

    Already got anything from email inbox by notification, Thank You David, You are Awesome! :)

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    Jan
    Answered on August 14, 2015 at 10:09 AM

    On behalf of my colleague David, you're welcome.

    Let us know if you need any help. Thank you.