What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is 3 Sub-user Accounts?

    Asked by exceeduk on August 13, 2015 at 12:32 PM

    Hi guys,

    I'm looking at buying your premium package, what is the "3 sub-user accounts" though? How is it used?

    Also we would like to know how safe the data is with the service and files that are transmitted through it? I saw you get space i.e. 1GB, where is it hosted and is the data safe there? Do you need to regularly go in and clean up the data?

    Many thanks

    sub-user 3 sub thanks and
  • Profile Image
    JotForm Support

    Answered by Kiran on August 13, 2015 at 01:41 PM

    You can share the forms in your account with other users to edit/view your forms or submissions or both. The sub-users are accounts that you can choose to give rights. Please refer to the guide below for more information on sub-account users. 

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    Your other question on space is moved to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/637786

    Thank you!