How Do I Change the Email Address to Which Notifications of Form Submissions Are Sent?

  • Profile Image
    just4drivers
    Asked on August 13, 2015 at 01:49 PM

    Hello. I have a problem with the email address I set on my form and I want to change it because I don't receive emails from the form. I tried to change it but I don't know how. Thank you for your answer.

  • Profile Image
    abajan
    Answered on August 13, 2015 at 03:01 PM

    Thanks for asking. Please see this guide and if anything is unclear, let us know. Incidentally, if you have already tried the procedure explained in the guide and notifications are still going to the old email address, please note that all tests run via the Test Email button will go to the email address currently associated with your JotForm account:

    You would need to do an actual submission at the form's URL to see if the notifications go to the new email address.

    Thanks