What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is file upload choice not working?

    Asked by PriorityER on August 13, 2015 at 02:03 PM
    upload upload field
  • Profile Image

    Answered by Ben on August 13, 2015 at 03:24 PM

    Can you please give us a bit more details?

    Since you say that the issue is with the upload field, can you tell us what is the form and what happens when you try to upload the file?

    Also, where does this happen (in the form builder, over direct link, embedded on your website).

    As much details as you can share will help us to find the issue faster and help you resolve it.

  • Profile Image

    Answered by PriorityER on August 13, 2015 at 06:25 PM

    Ok, I'm an idiot! I was trying to upload a p

    df to the form and inadvertently added teh file upload. So, scratch that request BUT, I used the PDF embedder and I linked a dropbox URL and now when I open the form to e
    dit, it automatically goes tot he dropbox file. I can't make any changes to the form. I need to delete the link!! 

    How can I add a terms and conditions type form, without a URL? Thanks for your help. See form info below. 

    <script type="text/javascript" src="//form.jotform.us/jsform/52235674371153"></script>

  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 14, 2015 at 12:56 AM

    Hello PriorityER,

    I have moved your question to a new thread and you will be answered here:  http://www.jotform.com/answers/638302

    Thank you!