What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does the free plan work and when do we need to upgrade?

    Asked by AEDFIRST on August 13, 2015 at 04:23 PM
    How does the free form work and if the amount of submissions does exceed the 10 form limit how much will it cost per form
    free plan upgrade
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    Answered by Ben on August 13, 2015 at 04:31 PM

    The free plan works in such manner, that you can have any number of forms under your account, while in the same time you can receive up to 10 paid submissions (you receive payments) or 10 secure submissions (over HTTPS), or 100 regular submissions (over HTTP - not secure and no payments).

    If you need only plain submissions then you can even increase the number from 100 to much more through get more option in your account.

    The limits above (10 paid, 10 purchase or 100 or more regular submissions) are monthly limits for your account, which reset on first of each month.

    This means that each month, no matter how many you have already used, they will be set back to 0.

    Now if you do need to upgrade, you can find the prices on our pricing page. There are various prices depending on what you might need.

    Please do note that the current prices will double in 2 days so if you decide to upgrade before that time, you will be able to lock in the payments for that subscription at the current prices, so depending on the plan and the time, the price will slightly change.