What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
We apologize for the confusion.
The new pricing email was supposedly for new subscribers only.
No. Everthing on your account is alright.
You do not have to do anything at this time. Your account is already grandfathered, so it will continue to use the lower price when renewed next month. You will continue to have the same subscrption price as long as you keep the account.
It will only change if you downgrade or upgrade your subscription account to another plan.
Let us know if you need further clarification.