What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Auto-fill time-to-live minimum is too long, can we shorten it to 30 minutes?

    Asked by migomes90 on August 14, 2015 at 04:57 AM

    I have enabled the auto remember form function, however it remembers for minimum 5 hours, can we not make this shorter? Or can we add in a feature where we can clear the form if we don't want it to auto remember that one time? Or even clear individual blocks with a clear button next to each. 

    Long remember next OR Make enabled
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    JotForm Support

    Answered by Kiran on August 14, 2015 at 07:46 AM

    The minimum time is set to 5 hours considering long forms and several conditions such as power failures, unexpected closing of browser windows, etc. But let me forward the request to our backend to see if it can be reduced. However, I cannot guarantee that the feature will be implemented or cannot provide you any ETA at the moment. If there is any update, you'll be posted through the thread.

    Since this setting is based on a browser, clearing the browser cache would clear the form data as well. If you want to clear the form manually, you may add Reset button along with Submit button so that the entire form shall be cleared with a single click.

    Hope this information helps!