Upgrading account to Premium/ VISA card Declined

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    Asked on August 14, 2015 at 05:28 AM

    Dear Jotform,


    I would like to upgrade my account to a premium account. Unfortunately Jotform does not accept the VISA card of our company. It does not state why. The card is not expired and has enough credit. Also it's a VISA card wich is one of the options.


    Our company does not have a Paypal account. So this leaves us with only one option. Does anyone know why it would decline our payment?


    Thanks in advance.

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    Answered on August 14, 2015 at 06:56 AM

    This seems to be duplicate thread to http://www.jotform.com/answers/638424 which was just addressed. Hence we are marking this thread as answered. If you have any questions with the issue, we request you to follow-up with the other thread.

    Thank you!!