What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I've checked everything!

    Asked by foxanddaisy on August 14, 2015 at 09:29 AM

    I've checked everything!! HELP! T_T

    nothing happen, keep sending test email and try the real fill form and nothing, pleasee



    This is a re-post of a comment on How to Properly Add, Change, and Test a New Email Recipient Address

    fill checked and email
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    Answered by Sammy on August 14, 2015 at 12:21 PM

    Your email address had been put on the bounce list I have removed it from the list and you should be able to receive the emails, kindly test your form again.

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    Answered by Sammy on August 14, 2015 at 12:21 PM

    I have removed it from the bounce list and you should be able to receive the emails

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    Answered by aidamelendez on September 25, 2015 at 07:27 AM

    aidamelendez801@gmail.com

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    Answered by Sammy on September 25, 2015 at 10:07 AM

    The address aidamelendez801@gmail.com is not on the bounce list.

    The email logs indicate that notifications have been sent successfully to the address, kindly endure that they are not being flagged as SPAM in your inbox.

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    Answered by aidamelendez on September 25, 2015 at 03:03 PM

    content://media/external/file/444

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    JotForm Support

    Answered by KadeJM on September 25, 2015 at 03:26 PM

    Were you trying to attach a screenshot as a follow-up to this issue? 

    You've posted what appears to be a screenshot - "content://media/external/file/444"

    If you are attempting to share a screenshot that upload format will not work with our forum. Please use our Image Insertion Tool or Repository.

    Otherwise, if that's not the case then please explain more if needed or safely disregard my response about it.