Our form is not displaying correctly

  • dlfed
    Asked on August 14, 2015 at 10:26 AM

    Only the banner appears when you paste the url into a window or embed it in a web page.  I've attached the URL and a screen shot of how it shows.  It has been working fine for months. Please can you take a look at this?

    Thanks

    Jotform Thread 638627 Screenshot
  • Charlie
    Replied on August 14, 2015 at 12:52 PM

    Hi,

    This is because of the condition you have, there's an error on it and a field has been deleted, the rule is not meant so the fields are not shown.

    Our form is not displaying correctly Image 1 Screenshot 30

     

    To check the existing conditions you have, navigate to "Conditions" and click the "Saved Conditions" button.

    Our form is not displaying correctly Image 2 Screenshot 41

     

    You need to edit, update or delete that field for the fields to show.

    I hope that helps.