What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I currently have two free accounts in jotforms. Want to upgrade to paid version and merge accounts.

    Asked by volunteer284 on August 14, 2015 at 10:48 AM

    Essentially, we have account for secure data and one account for general form data. If I bring all the forms under 1 account, can we still limit who can see which forms and which sets of data?

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    JotForm Support

    Answered by david on August 14, 2015 at 12:54 PM


    By setting up sub-users, you can indeed control who gets to see/edit which forms and submissions:


    If you would like, we can move the forms from one of your accounts to the other to consolidate them into a single account.  Let us know from the account you would like the form moved out of that you would like them moved, as well as the username of the account you would like them moved to and we will be happy to take care of it for you.

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    Answered by volunteer284 on August 27, 2015 at 12:17 PM

    Yes can you please move the forms from volunteer@gsdakotahorizons.org to jenebo@gsdakotahorizons.org?




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    JotForm Support

    Answered by david on August 27, 2015 at 12:42 PM

    I have moved the forms from your account to the account "jenebo" associated with the email address you referenced.  If there is anything else we can help you with, let us know and we will be happy to assist you.