JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
I've cancelled and refunded the monthly charge. Your account Pet-Nanny will be active through the yearly subscription you purchased a couple of days ago.
Regarding to the Mobile friendly problem, please read this guide for further help.