What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have a question on Upgrade/Downgrade with new pricing

    Asked by swmiracers on August 14, 2015 at 12:05 PM

    If I upgrade now to Economy (Silver) at 19.95, and I decide that it is more than I need, if I downgrade will it be Bronze at $19? Or 9.95? 

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    JotForm Support

    Answered by Mike on August 14, 2015 at 03:16 PM

    Thank you for contacting us.

    The old plan ($9.95/month) will not be available for downgrade/upgrade after Aug 15th, so it will be the Bronze plan ($19.00/month).

    If you need any further assistance, please let us know. We will be happy to help.