Are submissions counted per form or in aggregate for all forms?

  • Profile Image
    lynn_pftc
    Asked on August 14, 2015 at 01:14 PM
  • Profile Image
    mert
    Answered on August 14, 2015 at 04:27 PM

    Hi,

    There are two types of submissions in JotForm, one is Submissions and the other one is Payment Submissions. If submission is not a payment submission, counter adds one to the total Submissions. On the contrary, if it's a Payment Submissions counter adds one to the total Payment Submissions. In addition to this, submission counters reset monthly. After one month from your start date, you will see your submission counter as zero. If you have any further questions, please feel free to ask.

    Thank you.