What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is suddenly not working and I am unable to edit it. Is something going on with your website?

    Asked by graniteresearch on August 14, 2015 at 01:16 PM
    unable to edit
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    JotForm Support

    Answered by Boris on August 14, 2015 at 04:13 PM

    Can you please let us know which form you are having this problem with?

    I assume it is this form: http://www.jotform.us/form/51546795884170

    I can open the form just fine by using its direct link. Please check if it is opening for you as well.

    If the form is embedded on your website and not loading there, please let us know the link to where it is embedded, and we will be happy to take a look into what might have caused this issue for you.

    Without having more information to go on, I would advise you to please try clearing your browser cache to see if it helps, and I have also cleared your form cache.