What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please give me a phone number to call

    Asked by SleepyHollowClub on August 14, 2015 at 02:15 PM

    I am potentially switching to Jotform but I need a few questions answered first.  Please provide a phone number that I can call.

     

    Thanks!

    Shelly Davalos

    phone number call a JotForm thanks
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 14, 2015 at 04:59 PM

    Unfortunately, we do not have phone support. But you can send us your questions via this Support Forum and we will gladly assist you. You can also take advantage of our user guide.

  • Profile Image

    Answered by Federico  on January 19, 2016 at 10:46 AM

    Hello, My account has been suspended, and i dont know why.

    I paid for the silver plan yearly and i dont have the service.

    I need to fix it as soon as possible.

    Name Account: cocoarratta

    thank you

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 19, 2016 at 12:21 PM

    The account cocoarratta was suspended because the system detected that you possible were doing forms for phishing activities and this violates our terms our use. You can open a new account and as long as you do not do forms for phishing activities, the account will remain OK.

    Please read our terms for more information.

    http://www.jotform.com/terms/

     

  • Profile Image

    Answered by Pamela  on April 11, 2016 at 05:11 PM

    @jeanette

    It is very disturbing that we can not call JOT if we have an issue.  I have emailed support and I have  not heard back from anyone.

    My acct was suspended do  to possible phishing.  I use Jot Daily.   I need this fixes ASAP

     

    Thank you

  • Profile Image
    JotForm Support

    Answered by liyam on April 11, 2016 at 09:32 PM

    Hello Pamela, 

    I have moved your concern to another thread in order to assist you with your concerns, better. We'll answer your questions in a short while.

    Thanks for your patience.