What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    i paid for premium, space hasn't been increased yet

    Asked by Asalama on December 21, 2011 at 06:23 AM
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    JotForm Support

    Answered by mliz on December 21, 2011 at 06:45 AM

    Upon checking your account I was able to see the increase in the quota limits which is applicable to a Premium subscription. Can you please try to re-login to your JotForm account? You should then see the increase in the limits.

    As of the moment the current status displayed in your JotForm account shows the following information:

    Secure SSL submissions:  0 of 1000 used

    Submissions:  73 of 1000 used

    Upload space: 18.21MB of 10GB used

    Payment submissions: 0 of 1000 used