What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to upgrade to premium and can't get to the page that allows me to pay.

    Asked by William on December 21, 2011 at 11:06 AM

    Need the payment form

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    JotForm Support

    Answered by NeilVicente on December 21, 2011 at 11:33 AM

    Hello William,

    Your subscription payment went through and your account is now on Premium status. Do you still have any problems with regard to this matter?

    If your account is not showing up as Premium, try to log out first, clear your browser cache then log in again.

    If there's anything else that need attention, kindy let us know. Welcome to JotForm Premium and have a great day!