What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Important. Your forms are disabled now.

    Asked by Jim100 on August 14, 2015 at 06:03 PM

    I have sent over 60 jot form surveys as one of our steps in our hiring process.  I received an email that my account is disabled.  Does this mean that there has been potentially dozens of people who have completed their survey, but their form is just gone?  

    This is very important that I know who sent their forms back.

    Screenshot
    survey my account email received an email
  • Profile Image
    JotForm Support

    Answered by Welvin on August 14, 2015 at 08:15 PM

    The form is in your account, but it's currently disabled because you've reached your SSL or Secure Submissions Limit. Free Account is limited to 100 regular submissions, 10 Secure Submissions, 10 payment submissions and a 100MB of File Storage.

    If you want to take advantage of the 100 regular submissions, please disable SSL in your form. In the embed form wizard, simply uncheck the "Secure" box to disable SSL:

    Or, in your form URL, make sure that it starts with http://form or http://www and not https://secure or https://www.

    Thanks