suddenly not receiving emails for my form notifications

  • Profile Image
    Asked on August 14, 2015 at 06:34 PM

    We've been using two forms for a few years when suddenly we are not receiving the email notifications when forms are submitted.  The test email was received yesterday, but submissions are still not being received.

  • Profile Image
    Answered on August 14, 2015 at 08:23 PM

    I see that your email address is in our bounce list and hence you are not receiving any emails for the form submissions. I've removed the email address from the bounce list now and you should be receiving the form submissions to your email.

    Let us know if the issue still persists. We will be happy to help.