Why can't I access my forms?

  • thnjredlands
    Asked on August 14, 2015 at 6:57 PM

    I need to edit some forms and embed them into our website but I cannot access my forms.

    The forms are faded out and I cannot access any fields.

    Please help! Thank you.

  • Elton Support Team Lead
    Replied on August 14, 2015 at 8:37 PM

    May we know if you are not able to access the form on your my forms page at Jotform or on your page where you have embedded the form?

    When I look at your forms here, they are working just fine. May I suggest to clear your browser's cache and try it again. If the issue persists, please let us know the website URL where you have embedded the form so we can check it here if this is the case.

    Thank you!