Why can't I access my forms?

  • Profile Image
    Asked on August 14, 2015 at 06:57 PM

    I need to edit some forms and embed them into our website but I cannot access my forms.

    The forms are faded out and I cannot access any fields.

    Please help! Thank you.

  • Profile Image
    Answered on August 14, 2015 at 08:37 PM

    May we know if you are not able to access the form on your my forms page at Jotform or on your page where you have embedded the form?

    When I look at your forms here, they are working just fine. May I suggest to clear your browser's cache and try it again. If the issue persists, please let us know the website URL where you have embedded the form so we can check it here if this is the case.

    Thank you!