What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How does Sub-Accounts and Sub Users work on JotForm

    Asked by caretravel on August 14, 2015 at 06:59 PM
    Can you explain or send me more information about "sub users" and how those work? Does this mean I can have several of my agents use the same form but have thiers sent to their own emails instead of a master account (in this case my email).
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    JotForm Support

    Answered by Boris on August 14, 2015 at 08:51 PM

    A sub account user basically uses your forms - the forms of the main account. Sub users can be allowed to edit your forms, edit submissions to your forms, or do both. You can also set up these permissions for sub users per form, or for all your forms at once.

    This makes it easy for companies to allow multiple users the responsibility of editing / updating their forms, or to view/edit/delete their submissions through. You can see more in our guide on How to Share Forms with a Sub Account User.

    All submissions will set email notifications to emails that are set up on the form, regardless of the sub-users that you have set up. It only means that your sub users can help you with editing the forms, and processing your submissions.

    Please let us know if you need any other clarifications or assistance, and we will be happy to help.