What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing issue

    Asked by napmnh on August 14, 2015 at 11:57 PM

    I upgraded to take advantage of the old pricing but it charged me for a whole year. Our non-profit organization only uses this a few months a year so I don't

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    JotForm Support

    Answered by Welvin on August 15, 2015 at 10:58 AM

    My colleague has already fixed it for you in your first thread: https://www.jotform.com/answers/639503-Billing-issue#1.