Correcting sender address

  • meidi01
    Asked on August 15, 2015 at 1:18 AM

    Hi..

    When a notification email is sent, the receipient received it in this format as sender.  How do I correct this

     

    =?UTF-8?B??= <opt@meiditravel.com.my>

  • Welvin Support Team Lead
    Replied on August 15, 2015 at 11:45 AM

    Instead of selecting "Jotform" as the Sender Name, try selecting one of your form fields. I think "Paging Name" will do:

    Emails > Select your current notification email > Reply-To and Recipient Settings:

    Correcting sender address Image 1 Screenshot 20

    Please try that and let us know the issue persists.

    Thanks