What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I get the image files from Image Upload Preview

    Asked by jonmp on August 15, 2015 at 08:51 AM

    I have played with the Image Upload Preview plugin, but I can't find a way to get the uploaded image files. I see them embedded in a PDF (in Dropbox) but how can I download all the submitted image files as individual files?

    preview upload preview how dropbox
  • Profile Image
    JotForm Support

    Answered by Welvin on August 15, 2015 at 03:29 PM

    You can access the form submissions page and download the files from there. Here's how to view your form submissions page:

    http://www.jotform.com/help/269-How-to-view-Submissions

    Thanks

  • Profile Image

    Answered by jonmp on August 15, 2015 at 09:11 PM

    But when I go to the submissions page, the "download all uploads" button is not there! It is there if I use the "file upload" tool, but no when I use the Image Upload Preview plugin. Here is a link to a screenshot of the submission page that I see: screenshot of submissions screen. Thanks for your help!

     

  • Profile Image
    JotForm Support

    Answered by Mike_G on August 16, 2015 at 12:08 PM

    I would like to apologize for the inconvenience. The "Download Uploads" button on the submission page only appears if the File Upload field is used on the form. I have tried including a File Upload field and an Image Upload Preview widget on the form. I tried submitting the completed form. I have checked the submission page and "Download Uploads" button appears (since File Upload is included on the form). However, when I downloaded the uploaded files, it only includes files uploaded from File Upload and not from Upload Preview widget. This means that the "Download Uploads" button is only for File Upload field and not for Image Preview widget. 

    You can use the Image Preview widget, but this would mean you need to manually download the images one by one.

    Or you can just use the File Upload field instead, however, the capability that previews the image on the form loses. 

    Thank you.