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    My form submits multiple responses

    Asked by Schaeffer512 on August 15, 2015 at 11:11 AM

    When an individual hits submit, I get 4 responses of the same application.  How do I rectify this and cut it down to one?

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    Answered by Shadae on August 15, 2015 at 04:59 PM

    Hi Schaeffer512,

    Thank you for contacting it us. When your form is submitted, only one submission is received. However you have four notification emails set-up on your form. As such all four notifications are sent to you.

    You would need to delete the additional notification email to only get one alert: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    Please inform us if you need further assistance.