Why do my notificaiton emails keep ending up in my SPAM folder? How do I resolve this issue?

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    brookesndrs
    Asked on December 21, 2011 at 05:26 PM
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    fxr
    Answered on December 21, 2011 at 05:36 PM

     This issue is usually related to how email service filter what they deem is spam email. 

    As regards your options:

    1) You could change the Sender Email of your notifications to noreply@jotform.com and add that email address to your 'safe senders' list.

    or

    2) have your email provider 'whitelist' JotForms' email servers. Their addresses are : 174.34.57.214,174.34.57.216,174.34.57.218,174.34.57.219,208.117.50.251