What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I am on the free plan, and my form usage goes over the limit, will I receive a notification to upgrade? Will the form become inoperable until then?

    Asked by wilsonwebdesigner on August 15, 2015 at 08:22 PM

    This is for a photo contest, and there is no way to know how many people will submit, how many they will submit, or the size of their image (some may be a professional's huge image, while some might just be off a cell phone).

    then and receive form usage
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    Answered by Shadae on August 16, 2015 at 11:07 AM

    Hi wilsonwebdesigner,

    There is an email that is send out whenever you have reached near your account limits. Advising you to upgrade your account.

    Once you have reached your account limits, your forms will be disabled and will be not able to receive further submissions.

    Please inform us if you need further assistance.