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IDECORPAsked on August 15, 2015 at 9:39 PM
Com essa modificação, ao receber o email de notificação, bastaria eu clicar em responder para já enviar o email de retorno.
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BJoannaReplied on August 16, 2015 at 11:34 AM
I am not sure if I understood you correctly.
I would suggest you to read this article to find out more about Notification and Autoresponder settings: https://www.jotform.com/help/30-Notification-Autoresponder-Email-Details
Inside of this guides you can find out how to set Email Notification and Autoresponder:
http://www.jotform.com/help/25-Setting-Up-Email-Notifications
https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
If this guide does not help you, please provide us more details about what you are trying to achieve.
Let us know if you need further assistance.
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IDECORPReplied on August 16, 2015 at 4:40 PMBoa tarde!
Estou com dificuldade na configuração do formulário http://form.jotformpro.com/form/52276132958966 para envio de auto-resposta e para eu responder para o email do cliente quando a notificação é enviada para mim.
1. AUTO-REPOSTA: Ao configurar a auto-resposta, não existe o campo “Email” no meu formulário, que importa automaticamente o email do destinatário que preencheu o formulário. Essa tela eu capturei das orientações.
A primeira tela capturei das orientações de vocês:
Essa é a tela do meu formulário:
2. NOTIFICAÇÃO: Ao configurar o envio de notificação, também não há o campo “Email” no formulário:
A primeira tela capturei das orientações de vocês:
Essa é a tela do meu formulário:
(Gentileza informar recebimento deste e-mail)
Cordialmente,
James Warley Pereira Ribeiro
LOGOMARCA IDECORP 180px
(19)99907-1998 | Skype: jameswarley
www.idecorp.com.br
De: JotForm Support Forum [mailto:noreply@jotform.com]
Enviada em: domingo, 16 de agosto de 2015 12:33
Para: diretoria@idecorp.com.br
Assunto: Re: Como configurar para que o email do remetente seja o mesmo informado pelo cliente no campo email do formulário?
A new response has been received:
JotForm
Answered by BJoanna
I am not sure if I understood you correctly.
I would suggest you to read this article to find out more about Notification and Autoresponder settings: https://www.jotform.com/help/30-Notification-Autoresponder-Email-Details
Inside of this guides you can find out how to set Email Notification and Autoresponder:
http://www.jotform.com/help/25-Setting-Up-Email-Notifications
https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
If this guide does not help you, please provide us more details about what you are trying to achieve.
Let us know if you need further assistance.
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Chriistian Jotform SupportReplied on August 16, 2015 at 10:37 PM
Hi,
I've noticed that your Email field label is empty. In your auto-responder recipient email list the fields are also shown as empty. Can you try adding a label in your email field then setup your Auto-responder email? After setting up your auto-responder you can return the label to blank.
Do let us know if you need further assistance.
Regards.
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IDECORPReplied on August 17, 2015 at 7:15 AMBom dia!
Funcionou! Obrigado!Apenas mais uma dúvida: Como substituir o nome de remetente no formulário de notificação?
Cordialmente,
James Warley Pereira Ribeiro
LOGOMARCA IDECORP 180px
(19)99907-1998 | Skype: jameswarley
www.idecorp.com.br
De: JotForm Support Forum [mailto:noreply@jotform.com]
Enviada em: domingo, 16 de agosto de 2015 23:36
Para: diretoria@idecorp.com.br
Assunto: Re: Como configurar para que o email do remetente seja o mesmo informado pelo cliente no campo email do formulário?
A new response has been received:
JotForm
Answered by Chriistian
Hi,
I've noticed that your Email field label is empty. In your auto-responder recipient email list the fields are also shown as empty. Can you try adding a label in your email field then setup your Auto-responder email? After setting up your auto-responder you can return the label to blank.
Do let us know if you need further assistance.
Regards.
View this thread on browser » Unsubscribe Thread
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BenReplied on August 17, 2015 at 10:03 AM
I am glad to hear that my colleague's suggestion had worked for you James. In regards to your new question, I have moved it to a new thread since we can only reply to one issue / question per thread.
The new thread can be seen here: http://www.jotform.com/answers/640873 and we will be answering it shortly.