- SERCHighlandAsked on December 21, 2011 at 05:54 PM
The Phone field in Quick Tools works fine. But the sub-title of 'code' does not fit with the UK and Europe where mobiles (cell phones) do not have area codes. Mobile 'codes' - first 5 numbers - relate to the phone company and other factors . It confuses folk in UK / Europe who 1) do not think of the first 5 numbers as a specfic 'code on mobiles (cells). In fact most say and write the number ignoring the break after the first 5 - alot break at 4! 2) because no 'area code' - try to put in number only and does not fit!
ALL UK numbers start with a zero (0). Therefore if a Text field from Form Tools is used (instead of above) with Numeric or Alphanumieric type drops the zero (0) which is not correct. Using Alphabetic does not accept number only! So it has to be None - which is not great for validation which I like.
What does anyone think about this? Phone field with option to set sub-titles?
- JotForm SupportMike_TAnswered on December 21, 2011 at 07:31 PM
Thank you for contacting us.
I have created a Text Box field with the Numeric validation and it does not drop zero values. Could you please provide us with the exact steps to reproduce this issue?
We are looking forward to hearing from you.
- SERCHighlandAnswered on December 22, 2011 at 02:28 AM
Thanks Mike. Puzzling.
Club member (first to try the form) entered details on http://www.serchighland.org.uk/membershipform.asp
Submission showed dropped 0 on '1 Mobile Number' fiield which was Text type with Numeric validation. I went in and changed field to None validation. I then Edited the form submitted to include the 0.
I have since dry run a Text field with validation Numeric and it kept the leading 0 - so I am now wondering if she forgot to put the 0 in or tried to use o (character) and it correctly did not allow!
Sorry. but will monitor and if it happens again will provide steps that reproduces this issue.
- JotForm SupportMike_TAnswered on December 22, 2011 at 04:59 PM
You are always welcome David.
I am happy to hear that the problem seems to be solved. If you reproduce it again, please let us know.
Thank you for using our services!