What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    cancel account

    Asked by Daniel on December 21, 2011 at 06:06 PM

    Hi, i want to cancel my jot form account today and i can do this through Plimus, as it cant recognise my username and email address

    username is: danielhbg

     

    Please let me know when the account is cancelled

     

    Thanks

    Daniel

  • Profile Image
    JotForm Support

    Answered by mliz on December 21, 2011 at 07:42 PM

    Your subscription has been cancelled the account is scheduled to be downgraded on December 25 to the free type.

    Thanks for using JotForm.

    Let us know if you have further questions.

  • Profile Image

    Answered by gorguel on March 26, 2012 at 09:37 AM

    Hi, i want to cancel my jot form account today and i can do this through Plimus, as it cant recognise my username and email address

    username is: gorgruel

     
    Please !!

  • Profile Image
    JotForm Support

    Answered by mliz on March 26, 2012 at 10:15 AM

    @gorguel

    I have answered your question regarding the same issue on the separate thread you have opened. Please post your response on the other thread so that it would be easier to keep track of the status.

    http://www.jotform.com/answers/87410-Cancel-account-Professional


    Thanks!