Error uploading photos

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    McCredieParkAquatics
    Asked on December 21, 2011 at 07:23 PM

    I have a form that allows users to upload photos. But when attempting to upload a jpg photo you get the message in the screenshot.

    I have made sure that jpg, jpeg, png and giff files are enabled.

    Can you fix this? 

    Thanks so much,

    Dale

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    abajan
    Answered on December 21, 2011 at 08:45 PM

    Is this problem occurring at the form's own URL or is the form embedded somewhere? I tried uploading a JPG image without any problems. If you are experiencing the problem only in an embedded version of the form, please provide the URL of the page in question.

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    McCredieParkAquatics
    Answered on December 21, 2011 at 10:05 PM

    i'm having the problem with both embedded and the url. The form is actually in a members only area which is why I can't give you url to the embedded form because it requires a login. But as soon as I noticed the embedded form wasn't working, I tried the form's url and as I said before it to doesn't work.

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    idarktech
    Answered on December 21, 2011 at 10:58 PM

    Hi,

    Is it happening on your "Photo Upload" form? It should be working now, can you please check? Thanks.

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    McCredieParkAquatics
    Answered on December 22, 2011 at 12:00 AM

    Thank you so much! It has been fixed! 

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    idarktech
    Answered on December 22, 2011 at 12:02 AM

    Glad to hear it. If you have any other questions or concerns, please let us know. Thank you for using JotForm!