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PrincvilleAsked on August 16, 2015 at 2:21 PM
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jonathanReplied on August 16, 2015 at 7:57 PM
I was able to see the problem when I checked your jotform http://www.jotform.us/form/52274306716151
this is happening because in your products items in the Payment Form, the source URL of the item's image were incorrect.
You must use the direct URL path to the source images.
What you have setup was just the Google Drive shared path.. which actually wil only be shown on web viewer.
You can follow the tutorial here on how you can get the actual link to the images from your Google drive and use the direct URL link to display the images.
Let us know if you are not able to make it work.
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PrincvilleReplied on August 17, 2015 at 2:15 PMI have not been able to make the direct URL work. HELP!
Kelly Jenkins
On Sunday, August 16, 2015 6:56 PM, "JotForm Support Forum" wrote:
New response received A new response has been received: Answered by jonathan I was able to see the problem when I checked your jotform http://www.jotform.us/form/52274306716151 this is happening because in your products items in the Payment Form, the source URL of the item's image were incorrect. You must use the direct URL path to the source images.What you have setup was just the Google Drive shared path.. which actually wil only be shown on web viewer.You can follow the tutorial here on how you can get the actual link to the images from your Google drive and use the direct URL link to display the images. Let us know if you are not able to make it work. View this thread on browser » Unsubscribe Thread 1439769456
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Kiran Support Team LeadReplied on August 17, 2015 at 5:13 PM
It seems that you are using the wrong URL to get the image form your drive. Please see the screenshot below that can help you in getting direct URL to the image.
Hope this information helps!