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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my images not showing up on my form (Sports Boosters Spirit Wear Order Form)? Also, I am having issues embedding in my website

    Asked by Princville on August 16, 2015 at 02:21 PM
    Page URL:
    http://www.edline.net/pages/Princeville_High_School/Activities/Sports_<br/>Booster

    order form images not showing in showing up
  • Profile Image
    JotForm Support

    Answered by jonathan on August 16, 2015 at 07:57 PM

    I was able to see the problem when I checked your jotform http://www.jotform.us/form/52274306716151 

     

    this is happening because in your products items in the Payment Form, the source URL of the item's image were incorrect.

     

    You must use the direct URL path to the source images.

    What you have setup was just the Google Drive shared path.. which actually wil only be shown on web viewer.

    You can follow the tutorial here on how you can get the actual link to the images from your Google drive and use the direct URL link to display the images. 

    Let us know if you are not able to make it work.

  • Profile Image

    Answered by Princville on August 17, 2015 at 02:15 PM
    I have not been able to make the direct URL work.  HELP! 
    Kelly Jenkins 
    On Sunday, August 16, 2015 6:56 PM, "JotForm Support Forum" wrote:

    New response received A new response has been received: Answered by jonathan I was able to see the problem when I checked your jotform http://www.jotform.us/form/52274306716151  this is happening because in your products items in the Payment Form, the source URL of the item's image were incorrect. You must use the direct URL path to the source images.What you have setup was just the Google Drive shared path.. which actually wil only be shown on web viewer.You can follow the tutorial here on how you can get the actual link to the images from your Google drive and use the direct URL link to display the images. Let us know if you are not able to make it work. View this thread on browser » Unsubscribe Thread 1439769456

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  • Profile Image
    JotForm Support

    Answered by Kiran on August 17, 2015 at 05:13 PM

    It seems that you are using the wrong URL to get the image form your drive. Please see the screenshot below that can help you in getting direct URL to the image.

    Hope this information helps!