What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't log in

    Asked by Terrence Downing  on August 16, 2015 at 08:08 PM

    Hi, I have my forms coming to my email address but for some reason it's saying that I don't have an account. 

    Page URL:

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    JotForm Support

    Answered by Chriistian on August 17, 2015 at 01:54 AM

    Hi Terrence,


    I have checked the email you used in this thread but it doesn't have a form associated with it. I checked the form embedded in your website and found that it belongs to "screenlifeprinting". Are you associated with screenlifeprinting account? If so, I suggest that you login using that said account to check.


    Do let us know if you need further assistance.





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    Answered by Terrence Downing  on August 17, 2015 at 09:30 AM

    That's my company. Thank you. I'll try