What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Refund for the last renewal

    Asked by ameyafya on August 17, 2015 at 02:59 AM

    Dear Team,

     

    I request you to provide us the refund of the last renewal.

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    JotForm Support

    Answered by ashwin_d on August 17, 2015 at 07:13 AM

    Hello ameyafya,

    Upon your request, I have gone ahead and cancelled your economy monthly subscription #INT150416-6453-40527S. I have also processed the refund for your last order #INT150816-1559-75175B. Please allow 3-7 days for the amount to reflect in your account.

    Please be noted that your account is now downgraded and submission limits of free plan will be applicable.

    Thank you!