Email Notification and Thank you - After submission

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    Rakeshk
    Asked on December 22, 2011 at 07:07 AM

    Hi We would like to subscribe for a year and want to thank you for creating such a great userfirendly 'form' builder with so many fantastic options and at good rate too.

    I have been creating and testing the forms. They will be used for business purposes.

    I have created a form and also after submission a "Thank you" note. However the THANK YOU note is not the same as the one I created. But the one I created shows up when I check "my forms" what could be the reason?

     

    Email notification:

    just to be clear:

    1. The one submitting the form will get a notification

    2. We will get a notification: Is that the an email account we set up when we sign up for jotform? or can we have several?

    Many thanks for your help.

    Rakesh

     

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    AtacanC
    Answered on December 22, 2011 at 08:24 AM

     

    First off, thanks for your interest in our service. I've cloned your form and made a test submission. I've found out the reson why your thank you note is different than you've created under Thank You page. Please follow these steps below:

    1. Go to My Forms page and click on the form you want to edit.

    2. On your Form Builder page, click on Conditions.

    3. Click on Saved Conditions and delete or re-type your custom Thank You note(second option).

     

    We will get a notification: Is that the an email account we set up when we sign up for jotform? or can we have several?

    JotForm can send your notification emails to multiple recipients. Please take a look at the urls below for more information.

    https://www.jotform.com/help/30-Understanding-Reply-To-and-Recipient-Settings-on-E-mail-Wizard

    https://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients

    If you have any other concerns or questions, feel free to contact us. We'll be more than happy to help you.

  • Profile Image
    abc 
    Answered on May 16, 2016 at 05:12 AM

    Hiii