What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to allow the recipient of the form to reply to the email from whom the form was sent from

    Asked by JIPSDMAINT on August 17, 2015 at 11:18 AM
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    JotForm Support

    Answered by EltonCris on August 17, 2015 at 01:02 PM

    Yes, that's possible. You can use the Reply-To email which you can find on your notification settings, so whenever you receive submissions and want to reply to the user who submitted the form, the Reply-To email will be automatically set as the recipient.

    Another solution is to use Mandrill to utilize the From Email option on the notification settings. Here's a step by step guide: https://www.jotform.com/help/240-Set-Email-Field-as-the-Notification-Sender-Email-Address-with-Mandrill