Is there a way to enter a submission from the back end bypassing the payment?

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    wyattdesigns
    Asked on August 17, 2015 at 01:17 PM

    Hi. I need to enter a few entries from the back end because I don't want them to pay for signing up. Payment field is required and it is a pain to have select people (who don't need to pay for this service) sign up and pay only for me to have to send them a PayPal refund.

     

    I want to be able to just go into jot form and enter them, by passing the payment.

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    BJoanna
    Answered on August 17, 2015 at 03:40 PM

    If I understood you correctly you want to allow some users to submit your form without paying. There are few ways you can achieve that:

    1. Turn off required option for payment field.

    2. Use conditional logic to hide Payment field. 

    3. Add coupon code inside of your form an set it to 25$ and provide coupon code to your users.

    Inside of this guide you can find out how to add coupon code:

    https://www.jotform.com/help/233-How-To-Add-Coupon-Code-in-the-Payment-Form 

    If the total amount inside of payment field is 0$ your users would be redirected to thank you page when they submit your form.

    Hope this will help. Let us know if you need further assistance.  

     

  • Profile Image
    wyattdesigns
    Answered on August 18, 2015 at 01:55 AM

    The coupon code worked great. Thank you!

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    BJoanna
    Answered on August 18, 2015 at 03:46 AM

    You're welcome.

    Feel free to contact us if you have any other questions.