What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do I keep getting this error message?

    Asked by MWEgraphics on August 17, 2015 at 01:28 PM

    Every few days whenever my form loads it gives me this error (see attached image) and then my form is all rearranged.

    Usually if I follow the instructions given it fixes but now it will not fix.

    This is getting annoying. I have never had this issue before.


    What can I do to fix it!!

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    JotForm Support

    Answered by david on August 17, 2015 at 03:49 PM


    Is the form embedded to a webpage by any chance?  The form itself appears to load properly each time I load it.  The error message you are receiving is from your webpage stating that some of the resources were unable to load properly.  If you are using the full source code to embed the form, some of the files might not be loading completely.  If you are not using the source code, it is likely an error with the page itself, not the form. 

    If you would like for us to check your page, let us know the URL and we will be happy to have a look.