Our forms are still down. What can I do to get them up?

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    tsra
    Asked on August 17, 2015 at 01:41 PM
    Our forms are still down.   What can I do to get them up?
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    Ben
    Answered on August 17, 2015 at 01:55 PM

    I am looking at this form: https://secure.jotformpro.com/form/52015634767962

    And for me it works properly:

    The same happens if I go here: https://secure.jotform.us/tsra/membership

    Would you mind grabbing a screenshot that would help us see and understand the issue that you have?

    I remember seeing that you have mentioned V8 error on one of the threads, so I will clear your forms cache just to be sure (once you revert back - if you will).

    Do however try reverting your forms to show the payment processing tools first and then check if you are able to recreate the issue again.