Disabled account

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    konservative
    Asked on August 17, 2015 at 02:16 PM

    My account is been disabled, I think it's because of the SSL limit, but I have not activated SSL and don't know how to disable it.

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    Kiran
    Answered on August 17, 2015 at 05:21 PM

    I see that your account is disabled due to over-limit on SSL submissions. It seems that you have shared your JotForm by enabling SSL. The SSL option can be unchecked from the Form 
    Embed wizard.

    Once the option is disabled, you'll need to share the URL or re-embed the form again on your webpage. 

    Hope this information helps!!

     

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    Kiran
    Answered on August 17, 2015 at 05:22 PM

    I've now reset your SSL submissions to 7 and activated your account so that you'ld be able to receive normal submissions and login to your account.

    Thanks!