What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form submission issue

    Asked by cozcares on August 17, 2015 at 02:36 PM

    My forms are supposed to be submitted to sperr********@bex.net. I have tried to submit the form to myself twice and it is not coming through. Any suggestions...

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    JotForm Support

    Answered by Kiran on August 17, 2015 at 05:35 PM

    I see that there is no recipient email address added in the notification to send the email and hence you are not receiving any emails. I've added your email address in the recipient email field. I've sent a test submission to see if it is sent to your email address and it was delivered successfully form our end. 

    Please check your inbox and get back to us if you haven't received it. We will be happy to look into this issue further.