None of the Labels of My Form Fields Are Shown When I Use the Delight Theme

  • Profile Image
    Asked on August 17, 2015 at 02:50 PM
  • Profile Image
    Answered on August 17, 2015 at 06:25 PM

    Upon checking the forms in your account, I wasn't able to find any which indicated that any of their fields won't be displayed at the form's URL. However, when that message is displayed just right-clicking the field and selecting Show Field (as indicated below)

    and saving the change would be sufficient to have it displayed.

    In case I've misunderstood the question, are you saying that fields not previously set to be hidden have become so without you doing anything?

  • Profile Image
    Answered on August 25, 2015 at 04:45 PM
    Thank you for looking into my issue and responding. For some reason, the
    free background theme (Delight) I had selected was hiding field labels
    that I had not set to be hidden. All of the field labels had "Hide Field"
    when I right-clicked, whether they were hidden or not. I ended up choosing
    another template and all the field labels were visible.
    I am not sure why I was having an issue with the initial template, but
    every thing is fine now.
    I do have another question however. How do I get to the email JotForm
    sends out to the applicant once they submit their application? I need to
    modify it but I do not know where to find it. This is what is currently
    being sent out:
    Dear Margaret,
    Thank you for applying for a scholarship at (School Name).
    Notification of awards will be made by mail between April 1 and April 30,
    When the Scholarship Committee meets after April 1 to make its selections,
    ACT score, official transcripts, eligibility application and application
    acceptance to (School Name) must be on record with the College.
    Please be sure that you print and retain this email as documentation of
    Thanks for your interest in (School Name).
    School Master
    Scholarship Administrator
    (School Name)

    Thanks so much!
  • Profile Image
    Answered on August 25, 2015 at 08:15 PM

    Hi again,

    The Delight theme was purposely designed to hide field labels. The idea is that the Hint Example tool

    would be used to place the labels inside the text boxes instead of having them appear to the top or left of the inputs, as is normally the case. Some form designers like it that way. (Incidentally, the Hide Field option to which you referred hides the entire field, not just the label. Plus, if the field were hidden, the option displayed would actually be Show Field as illustrated below.)

    Since the issue about the email is unrelated to this thread's topic, I've moved it to a new thread: and it will be addressed there in due course.