What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how do I change the credit card on file?

    Asked by saferides on August 17, 2015 at 03:45 PM
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    JotForm Support

    Answered by david on August 17, 2015 at 06:52 PM

    Hi,

    You can refer to this guide on how to change the credit card associated with your account:

    http://www.jotform.com/help/330-How-to-update-my-subscription-s-payment-method

    However, since your account was set back to a Free one, you would need to upgrade once again with the new card in order to activate a new subscription.