What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgrade Account

    Asked by rtpollard on December 22, 2011 at 11:00 AM

    Hi. If I take advantage of the 50% off upgrade sale, can I downgrade until I need the extra submissions?  I only need the extra payment submissions during my busy season which is march-september.

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    JotForm Support

    Answered by NeilVicente on December 22, 2011 at 05:03 PM

    Sorry but no, it is not possible to pause a subscription for later use. Although our paid packages are limited by a certain number of monthly submissions, they are still based on a time duration. Unused submission allocations cannot be carried over.

    Anyway, just so you know, you'll still end up paying less when you subscribe to our heavily discounted yearly plan than if you pay $9.95 monthly for seven months. In my opinion, our year-end sale price is quite a steal! :)