What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trendmicro Threats/Violations Found at Jotform.com

    Asked by sjpd on August 17, 2015 at 04:01 PM

    TrendMicro OfficeScan is still showing alerts when I visit the Jotform forms editor.


    It seems that the cloudfront CDN URL for CSS webfonts has a bad reputation:


    http://d3q9ifbkj95g7w.cloudfront.net//myaccounts/style/fonts/heydings_icons-webfonts.ttf


    I am aware of how to load the page via: http://www.jotform.com/?noCDN=true

    But I'm wondering what you are doing to make a permanent correction for this problem.  I have several other users here who have experienced this issue and it is inconvenient to need to tell them to use the CDN work-around.

    Please advise status of your efforts to make a more permanent fix.

    Screenshot
    JotForm problem style status
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 17, 2015 at 09:10 PM

    This was reported days ago and Trend Micro whitelisted us. You might need to update your app or just add it to the exceptions in its interface.